This Privacy Policy describes how RecordPointer ("RecordPointer," "we," "us," or "our") collects, uses, and discloses your personal information when you use our Formdiy platform, products, and services (collectively, the "Service"). We are committed to protecting your privacy.
1. Information We Collect
We collect several types of information from and about users of our Service, including:
1.1 Information You Provide to Us:
Account Information: When you create an account, we collect personal information such as your name, email address, company name, and password.
Payment Information: If you subscribe to a paid plan, we collect payment details (e.g., credit card number, billing address) through secure third-party payment processors. We do not store your full credit card number on our servers.
Your Content: This includes the forms you create, the questions you ask, and the responses you receive from form respondents.
Communications: When you communicate with us (e.g., customer support inquiries, feedback), we collect the content of your communications and your contact information.
1.2 Information We Collect Automatically:
Usage Data: We collect information about your interactions with the Service, such as the pages you visit, the features you use, the time and date of your access, and referring URLs.
Device Information: We collect information about the device you use to access the Service, including IP address, browser type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings.
1.3 Information Collected from Form Respondents:
When you use Formdiy to collect responses from individuals, those individuals are providing their information directly to you as the form creator. We process this data on your behalf as a "data processor" (as defined by GDPR). As the "data controller" (as defined by GDPR), it is your responsibility to obtain consent, provide appropriate privacy notices, and comply with all applicable data protection laws regarding the information you collect through your forms.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain the Service: To operate, maintain, and improve the functionality of Formdiy.
To Personalize Your Experience: To tailor the Service to your preferences and usage patterns.
To Process Transactions: To process payments for subscriptions and provide billing information.
To Communicate with You: To send you service-related notifications, updates, security alerts, and support messages.
To Analyze and Improve: To understand how users interact with our Service and to make improvements.
For Security and Fraud Prevention: To protect the security and integrity of our Service and to detect and prevent fraud.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., hosting, payment processing, analytics, customer support). These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including analytics and marketing.
4. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access: You have the right to request access to the personal data we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Erasure ("Right to Be Forgotten"): You have the right to request the deletion of your personal data, subject to certain exceptions.
Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Object to Processing: You have the right to object to the processing of your personal data in certain situations.
Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before fulfilling your request.
6. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. By using the Service, you consent to such transfer.
7. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Service is not intended for use by anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email:
leagl@formdiy.com. Website:Â
https://staging.formdiy.com